YOUR NEW WAY TO EXPERIENCE MARGARITA

The island
in your pocket.

Discover places, unlock offers and use your pass right from your pocket: every outing on the island turns into savings and rewards.

Explore Enjoy Save
EXPLORE ✦ SAVE ✦ ENJOY ✦ EARN ✦ REPEAT ✦

La Perla

One app.Endless possibilities.

La Perla brings the best of the island together in one simple, visual experience. Find places, discover offers, and decide what to do without wasting time searching.

01All in one place
QREasy offers
PTSReal rewards

DISCOVER SOMETHING NEW

Your next experience is closer than you think.

Explore by category and find a curated selection for visitors and for those who call Margarita home.

01 Dining 02 Experiences 03 Shopping 04 Entertainment

The La Perla Pass

Your pass toenjoy more.

Activate your pass, discover available offers, and present it directly from your phone.

Profile with the active pass, savings, redemptions and points

PASSES AND PRICES

Choose your pass,start saving.

Passes are priced in US dollars. If you pay in bolívares, you are charged at the day's official BCV rate, fixed when the payment starts.

Margarita Island

Official BCV rate: Bs. 881,07 per US dollar.

PERLA POINTS

Every experiencecomes with rewards.

Use your offers, earn points, and keep discovering the island.

Your savings with La Perla

$128.50
8 offers used 1,250 Perla Points

YOUR SAVINGS, AT A GLANCE

Every plan saves youa little more.

See how much value you have received from your pass and turn every experience into another reason to keep exploring.

FREQUENTLY ASKED QUESTIONS

What youwant to know.

Can't find your answer? Email us at info@laperlaapp.biz or watch the video tutorials.

The app

What is La Perla?

An app to experience Margarita Island: discover places by category, unlock offers at partner businesses with a digital pass, earn Perla Points and see how much you save.

Is it only for tourists?

No. It is made for people visiting the island and for those who live here too.

Is the app free?

Downloading it is free. What you pay for is the La Perla Pass, which is what unlocks the offers.

Are there videos that explain how to use the app?

Yes. The video tutorials show you, step by step, how to discover places, activate your pass and redeem offers. Watch the video tutorials

The pass

What is the La Perla Pass?

Your access to the offers of partner businesses while it is valid; you see the validity before you buy it. It lives in the app and you show it as a QR code.

Can I share my pass?

No. It is personal and non-transferable, and the business may ask for ID when you redeem.

Can I have more than one pass?

Yes. You can have several active at once; when you redeem, the one that applies to that offer is used.

Offers

How do I use an offer?

Pick the offer in the app and show your QR at the business. They scan it and the offer is applied right away.

Do offers have conditions?

Yes. Each one has its own hours, days, a savings cap and a maximum number of redemptions per day. You see them in the app before redeeming.

What if a business won't apply the offer?

It can refuse if the offer's conditions aren't met or if your pass isn't valid. If you think it's a mistake, write to us and we'll look into it: info@laperlaapp.biz

Payments

How do I pay for the pass?

Passes are priced in US dollars. If you pay in bolívares, by C2P or pago móvil, the amount uses the official Central Bank of Venezuela rate of the day and is locked when you start the payment: what you see when you confirm is what you are charged.

I paid and my pass isn't active yet. Why?

The pass activates once the payment is confirmed. With pago móvil it can take a while, because it depends on the bank seeing the transfer. Transfer the exact amount and give us the reference: a different amount cannot be accepted.

Can I get a refund?

An activated pass is not refunded, unless you couldn't use it because of a fault on our side. In that case write to us and we'll sort it out case by case.

Perla Points

What are Perla Points?

Points you earn by using offers. You can redeem them for the rewards businesses offer in exchange for points.

Do Perla Points expire?

No. Your Perla Points never expire.

How do I know how much I have saved?

The app keeps track of what you save on every redemption and shows it to you.

Account and privacy

Can I delete my account?

Yes, whenever you want: we delete your account and your personal data. Deleting it does not refund a pass in progress or restore points already spent. Ask for it by writing to info@laperlaapp.biz

What do you do with my data?

We do not sell it or hand it to third parties. What we collect, why, and how to exercise your rights is in the Privacy policy

How do I contact you?

By email at info@laperlaapp.biz or on Instagram at @laperla.app

Joining

I have a business in Margarita. How do I join?

Create your account in the business portal, with your email or with Google, and register your business. If you would rather we walk you through it, write to info@laperlaapp.biz. Create a business account

When does my business show up in the app?

When you publish it from the portal. While it is a draft, only you can see it.

Can I manage several businesses?

Yes. From the same account you register and run all your businesses.

Are there tutorials for businesses?

Yes. The video tutorials have an area for partners: how to publish your listing, create offers and redeem from the portal. Watch the video tutorials

Your offers

Who decides which offers I publish?

You do. You create and edit them in the portal, with their conditions: days, hours, savings cap and maximum redemptions per day.

Can I offer rewards for Perla Points?

Yes. Give an offer a price in points and anyone with Perla Points can redeem it with them.

Redemptions at your venue

How is an offer redeemed at my venue?

Two ways: you scan the customer's QR from the portal and pick the offer, or you generate a payment QR with the amount and the customer scans it with the app.

Do I need any special equipment?

No. A phone, tablet or computer with a camera and the portal open in the browser is enough.

Can I refuse to apply an offer?

Yes, if its conditions aren't met or the customer's pass isn't valid. The pass is personal: you can ask for ID.

Can I see how I am doing?

Yes. The portal shows your redemption history and your business statistics.

Margarita is waiting for you

Explore.Enjoy.Save.

A new way to experience the island is coming to your phone.

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